Meet the Princess crew: Enrique Santos

I oversee the guest services desk, execute arrival and departure logistics, and organise all group events and weddings onboard. My main responsibility is to ensure we as a crew do everything possible so that our guests enjoy their holiday.

Each morning starts with either a team meeting to discuss logistics and guest feedback, or a ship-wide arrival announcement welcoming our guests to the port of call for the day. On sea days, the remainder of my day is a combination of office work, team development training, inspections, attending guest events, or assisting guests at the front desk. On port days, I’ll do an inspection of the port facilities and a greeting at the gangways to welcome guests ashore. Following my arrival duties, I often sightsee and go for a stroll or lunch ashore. A few hours before all aboard, my team and I meet on the quay side to welcome guests back to their home-away-from-home.

Having the ability to pursue a career while visiting and immersing myself in different cultures around the world is a priceless experience. Extended holidays are also a really great perk!

St. Petersburg, Russia, is undoubtedly my favourite destination for sightseeing and cultural experiences. For relaxation and food options, Cabo San Lucas, Mexico, is the winner. There is nothing like resting beachside on a sunny day with some tacos and a cold drink in hand.

One of the most memorable experiences during my time with Princess was taking a 4x4 through the desert in Dubai followed by traditional food and dancing at a camp in the middle of the desert. The experience was culturally immersive and far exceeded my expectations.

Make the most of even the rainiest day. Some aspects of travelling are beyond anyone’s control, but despite the weather or circumstances, you may be surprised at the beauty that can exist in even the most unexpected moments. Take chances and go out of your comfort zone to experience things you never thought you might enjoy. If you like to stay indoors, try an outdoor shore excursion, if you enjoy the outdoors, visit a museum or landmark – you might surprise yourself and find a new interest. Get all the planning out of the way before you start your voyage, but be open to spontaneity, too.