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Website Terms & Conditions

  1. Introduction

    1. ("the Site") is operated by Carnival plc trading as Princess Cruises, a Carnival group company, and Carnival plc ("we" and "us").
    2. Use of the Site is on the terms and conditions contained in this document ("Terms of Use"). If you do not agree to these Terms of Use, stop using the Site immediately. By using this Site you are indicating your acceptance to be bound by these Terms of Use. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with the details provided on the Site about how the Site operates and the products and services which are available.
    3. You should also read our Privacy Policy.
    4. We reserve the right to change these Terms of Use from time to time without prior notice by changing them on the Site.
  2. Accuracy of Information

    1. We are committed to using all reasonable endeavours to ensure that information on the Site or any other information we provided you with is accurate. However, we make no representation or warranty that such information is accurate and up to date or complete and we accept no liability for any loss or damage caused by inaccurate information to the fullest extent permitted by law.
    2. If you find any inaccurate information on the Site please let us know and we will correct it, where we agree, as soon as we can.
  3. Your Use of Information on this Site

    1. All materials on this Site including but not limited to text, software, photographs and graphics are protected by copyright. We, or our licensors, own copyright and/or database rights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part except as provided in these Terms of Use.
    2. You may download information from the Site for your own personal non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.
  4. Trade Marks

    1. "Princess Cruises" and certain of our other logos or brand names on this Site are trade marks of or are licensed to Carnival plc or other Carnival group companies and may not be reproduced without our express permission unless otherwise permitted under these Terms of Use. Other organisations and company names referred to on this Site may be trade marks of their respective owners as indicated.
  5. Links to this and other Websites

    1. We provide hyperlinks to other sites which are operated by other organisations. We are not responsible for external websites that link to this Site or which are linked from it. That we include these hyperlinks does not imply any endorsement of the material on such sites or any association with their operators.
    2. We reserve the right at our discretion to prohibit any link from another internet site to materials or information on this Site. Without prejudice to that right, any link to material or information on this Site for which you are responsible must be neither misleading nor deceptive and must fairly indicate as the destination of the link.
  6. Availability of our Site

    1. Whilst we are committed to providing you with an excellent service by making our Site available we cannot guarantee that our Site will operate continuously or without interruptions or be error free. You must not attempt to interfere with the proper working of our Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, our Site, router or any other internet-connected device.
    2. You are responsible for ensuring that your computer system or device meets all relevant technical specifications necessary to use our Site and is compatible with our Site. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
  7. Our Liability

    1. Although we hope this Site will be of interest to users, we accept no liability and offer no warranties in relation to this Site and its content, to the fullest extent such liability can be excluded by law.
    2. In no event shall we be liable to you for any indirect or consequential loss, loss of profit, revenue or goodwill arising from your use of the Site or information on the Site. Subject as provided in these Terms of Use, all terms implied by law are excluded.
    3. We accept liability for death or personal injury caused by our negligence and responsibility for fraudulent misrepresentation that cannot, under English law, be excluded.
  8. General

    1. Carnival plc is a company registered in England and Wales. Our company number is 04039524 and our registered office address is Carnival House, 100 Harbour Parade, Southampton, Hampshire, United Kingdom, SO15 1ST. Our VAT registration number is GB 761 4300 58.
    2. Princess Cruise Line, Ltd, trading as Princess Cruises, a Carnival group company has a place of business at 24305, Town Center, Santa Clarita, CA 91355.
    3. In the event of any inconsistency between these Terms of Use and our Privacy Policy, then the Privacy Policy shall take first precedence and these Terms of Use shall take second precedence.
    4. Any formal legal notices should be sent to us at the address at the end of these Terms of Use by email confirmed by post.
    5. Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under this Agreement.
    6. You and we agree that English law applies to these Terms of Use and that any dispute between us regarding the Site will only be dealt with by the English courts.
  9. How to Contact Us

    1. Please feel free to contact us in any of the following ways for general enquiries:
      1. by email at ;
      2. by telephone on 0845 075 0031;
      3. by fax on 02380 657 030; and/or
      4. by writing to us at Princess Cruises, Carnival House, 100 Harbour Parade, Southampton SO15 1ST.
    2. If you experience problems with our Site or would like to comment on it, please email to .
  10. Updates

    1. These Terms of Use were last updated on 7 April 2019.